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PSA: The Starbucks app is broken, but here’s how to use it anyway

A slew of people are reporting that the Starbucks app is completely broken. With too-perfect irony, the thing that is breaking it is an app satisfaction survey …

Multiple users are reporting that the app forces you to complete the survey before you can use the app to do anything radical like, oh, I don’t know, ordering a cup of coffee. The problem is that even after you have completed the survey, it still doesn’t let you in: it just loops back to the survey.

Twitter user Ike found a workaround.

We were able to confirm that this works. So, yep, don’t open the app. Instead, long-press on the app from your Home Screen and then tap Order.

How Starbucks managed to release this update into the wild without spotting this rather fundamental flaw is a complete mystery. And yeah, move the straws back too.

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Photo by Erik Mclean on Unsplash

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Avatar for Ben Lovejoy Ben Lovejoy

Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com!


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