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Avatar for Mark Gurman

Mark Gurman

@markgurman

Mark is an award-winning journalist who worked at 9to5Mac for over six years. He covers Apple and other topics related to the consumer technology industry.

Mark is regarded as one of the go-to reporters for all Apple-related matters, one of Wired‘s top 16 people to follow in technology, and one of TIME Magazine‘s top 25 bloggers of 2013Mark has also been profiled by CNN Fortune multiple times, NPR, the Los Angeles Times, LA Weekly, the Huffington PostBusiness Insider, Columbia Journalism Review, MarketplaceHaaretz, and USA TodayMark was also recently named to the 2015 Forbes 30 under 30 List.

In 2012, Mark published the first photos of the iPhone 5, broke the news about Apple’s switch to an in-house Maps application, revealed the first 15-inch Retina MacBook Pro, forecasted that Apple would update the iPad’s software with Siri support, and accurately revealed the iPad mini’s higher-than expected price point.

In 2013, Mark published the first photos of the original iPad Air, provided the first details about Jony Ive’s end-to-end iPhone and iPad software update called iOS 7, provided information about OS X Mavericks, and detailed Apple’s early work on the Apple Watch.

In 2014, Mark revealed Apple’s work on a new Health application for iOS 8 and the Apple Watch, Ive’s redesign of OS X called Yosemite, and details about the iPhone 6 and iPhone 6 Plus.

Mark started out 2015 with a significant scoop detailing Apple’s yet-to-be-released 12-inch MacBook with a Retina display, thinner design, and more advanced trackpad and keyboard. He has continued the year by reporting on several details about iOS 9, including the new Proactive Assistant, redesigned Siri, upgraded Maps with transit functionality, new system font, split-screen iPad apps, Swift 2.0, as well as predicting a performance focus for both that software upgrade and OS X El Capitan. Mark finished the year by reporting the majority of the details about the new Apple TV, iPhone 6s and 6s Plus, Apple Watch updates, the iPad Pro, the iPad mini 4, and iMacs.

Mark started out 2016 with exclusive reports on Apple’s work on a pair of completely wireless Beats headphones for the iPhone 7, details on the iPhone SE, iPad Pro 9.7-inch, Apple Watch updates, Apple’s March product event, new Apple retail initiatives, and Tim Cook’s Town Hall meeting with Apple employees.

Mark has also written long-form features on “Apple Anonymous,” a group of retail employees who discuss work over Twitter and the fascination of watches by Apple executives. Most significantly, in fall 2014, Mark published an extensive profile of Apple’s PR and Communications department that was compiled over two months into nine chapters. Mark also provides analysis on relevant technology industry topics, such as Apple’s recent executive shakeup. Mark kicked off his writing career at the end of 2009, and he had his first significant break in 2011 with a story detailing Siri and the iPhone 4S.

You can follow him on Twitter.

Connect with Mark Gurman

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Microsoft launches Bing-powered celebrity stalking app

Microsoft today is rounding out its portfolio of apps for iOS with a new program called Snipp3t. The awkwardly named free app is essentially Microsoft’s solution for stalking celebrities like Justin Bieber, Katy Perry, and Miley Cyrus. As Microsoft explains:

SNIPP3T (pronounced “snippet”) is an app that lets you stay up-to-date on the celebrities you care about most. Building on Bing’s massive knowledge repository containing information on billions of people, places and things, we were inspired to build a custom app specifically targeting one of the areas we know people search for most often – famous people. Whether we admit it or not, most of us love to follow what’s going on with our favorite celebrities. From social media, YouTube, entertainment news sites and celebrity bloggers, there’s certainly no shortage of sources out there. Unfortunately, today we have to jump from site to site or toggle through a galaxy of apps to get the full scoop. While we can find the big stories, it can be difficult to see how different snippets of news are related to one another.

Using the database at the core of the Bing search engine, the app can track approximately 10,000 various celebrities and provide news updates, photos, and videos. The app also lets you connect to other fans tracking the same celebrities.

As for me, I won’t be downloading this app, I’ll stick to catching TMZ on TV while channel surfing every now and then. But if keeping tabs on Bieber’s latest egg throwing incident or Kanye West’s latest fight at LAX is your thing, this app may suit your needs.


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Facebook Paper gets a speed boost and design improvements

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Facebook Paper got a small, but important update today. The social network boosted the app’s speed and says that the design is sharpened:

• Speed and stability updates: To help you get the most out of your Paper, we’ve been working hard to make all your sections, stories, photos and videos load faster and more reliably.
• Design improvements: We’ve sharpened details to make your Paper even more appealing.

A more significant update with improved photo management and trending news sections arrived last month.


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UK carrier reports increased Apple Maps usage as ComScore numbers show downward trend

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Apple’s Maps app, introduced as part of iOS 6 in 2012, has had its fair share of technical issues and was the source of a PR crisis and the ejection of multiple long-time Apple executives. But two years later, if data from UK carrier EE is any indication, Apple Maps usage appears to be on an upward trend. Here’s the latest usage data for Apple Maps from the network:


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As expected, iPhone 5s screen replacements now offered at European Apple Stores

Last week, we reported that Apple will begin iPhone 5s screen replacements inside Europe Apple Stores today, August 11th:

But the catch is that the service is only available in the United States and Canada. That will change, though, next week. Sources say that the program will expand across Apple’s official retail locations in Europe as soon as Monday, August 11th.

Today, reports from Europe-based Apple news websites indicates that the program has, indeed, kicked off in Europe. A report from Germany-based Apfelpage says that initial repairs have been seamless, and they cost 150 euros.

The program kicked off in the U.S. last week, and the 5c version launched earlier this year.


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Intel details MacBook-destined Broadwell 14nm chips, should ship by holidays

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Apple has been developing some revamped Mac laptops for several months and years, such as an ultra-slim 12-inch Retina MacBook, and the key to shipping these products is the availability of Intel’s upcoming Broadwell chip. Why? Because the new 14nm Broadwell Core M chip is fanless, small, and according to Intel, the most energy-efficient Intel processor yet. These facts about the processor lineup directly with the rumors of a fanless and light MacBook. Today, Intel has disclosed some new key points about the Core M Broadwell processor:

  • The combination of the new microarchitecture and manufacturing process will usher in a wave of innovation in new form factors, experiences and systems that are thinner and run silent and cool.
  • Intel architects and chip designers have achieved greater than two times reduction in the thermal design point when compared to a previous generation of processor while providing similar performance and improved battery life.
  • The new microarchitecture was optimized to take advantage of the new capabilities of the 14nm manufacturing process.
  • Intel has delivered the world’s first 14nm technology in volume production. It uses second-generation Tri-gate (FinFET) transistors with industry-leading performance, power, density and cost per transistor.
  • Intel’s 14nm technology will be used to manufacture a wide range of high-performance to low-power products including servers, personal computing devices and Internet of Things.
  • The first systems based on the Intel® Core™ M processor will be on shelves for the holiday selling season followed by broader OEM availability in the first half of 2015.
  • Additional products based on the Broadwell microarchitecture and 14nm process technology will be introduced in the coming months.

Notably, as Intel executives hinted earlier this year, Intel is still on track to ship out chips in time for new products to hit this holiday season, and it seems likely that the new 12-inch MacBook will be one of the first major computer launches with the new processor. Intel says that increased availability for the Broadwell processor will occur in the first half of 2015, so it wouldn’t be a stretch to expect various other new Macs (perhaps MacBook Pros or Airs) with more powerful Broadwell chips to hit the market during that timeframe next year.


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New York Times profiles Apple University, Infinite Loop’s school for life after Jobs

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The existence of Apple University, a college of sort for teaching the Apple way at Apple’s Infinite Loop headquarters in Cupertino, California, is not a secret. But the details of how Apple University works and what the school teaches have been mostly hidden from the spotlight. Today, The New York Times has published a fairly extensive profile of Apple University, which is well-worth a read.

Unlike many corporations, Apple runs its training in-house, year round. The full-time faculty — including instructors, writers and editors — create and teach the courses. Some faculty members come from universities like Yale; Harvard; the University of California, Berkeley; Stanford; and M.I.T., and some continue to hold positions at their schools while working for Apple.

Apple University is run by former Yale business school dean Joel Podolny, and Podolny took a full-time role as Dean of Apple University earlier this year as he handed off his former Human Resources responsibilities to Denise Young-Smith. The New York Times’s profile discusses some of the classes. Courses range from those for the leaders of newly acquired companies to learn how to integrate their former businesses into Apple to courses about simplifying products.

In “What Makes Apple, Apple,” another course that Mr. Nelson occasionally teaches, he showed a slide of the remote control for the Google TV, said an employee who took the class last year. The remote has 78 buttons. Then, the employee said, Mr. Nelson displayed a photo of the Apple TV remote, a thin piece of metal with just three buttons. How did Apple’s designers decide on three buttons? They started out with an idea, Mr. Nelson explained, and debated until they had just what was needed — a button to play and pause a video, a button to select something to watch, and another to go to the main menu.

While Apple University teaches Apple employees some key lessons about Apple’s decision making processes that led to the company’s rapid growth and success over the past decade, the most important take away is that Apple has set up a unique and comprehensive experience for ensuring that the company continues to thrive in the immediate post-Steve Jobs era and beyond.

On OS X Leopard? Don’t worry, Skype says Mac version for legacy users returning soon

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Earlier this week, concerns emerged on Skype official message boards about the Skype Mac app no longer functioning on OS X 10.5.8 Leopard (an operating system that launched the same year as the original iPhone), and a Skype representative on the forums apparently confirmed that Skype will no longer be supported on Macs running operating systems below OS X 10.6 Snow Leopard.

While Skype has not been downloadable nor functional for Leopard users the past few days, a Skype spokesperson tells us this morning that this will soon change: “We have a Skype version for Mac OS X 10.5 users which will soon be available for download.” No additional timing details are available as of yet, but it’s good to know that Leopard users will soon be able to go back to making Skype calls and sending messages as normal.

We’re also told that this new download will be for Leopard users only, so anyone on OS X 10.4 Tiger or below will need to upgrade to Leopard or something newer (like Mavericks) in order to keep on using the Microsoft-owned communications tool.


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Tim Cook shares ‘deepest sympathies’ and makes $1.6m donation following Yunnan, China earthquake

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In an email to employees, Apple CEO Tim Cook shared his “deepest sympathies” to the people of Yunnan, China after the region was struck by a disastrous earthquake this past weekend. The earthquake took the lives of 589 people and caused the relocation of over 200,000 people, according to reports. Here’s Cook’s internal memo to employees, which was provided by a source:

Team,

Our deepest sympathies go out to the people of China’s Yunnan Province, which was struck by a devastating 6.5-magnitude earthquake over the weekend. Nearly 600 people died and over 2400 were injured in the worst earthquake to hit the region in 100 years. Rescuers have evacuated 230,000 people who are now displaced from their homes. The road to Longtoushan Township, the epicenter of the quake, has been blocked by landslides, making the rescue effort there even more challenging. Apple is eager to help. We are making a financial donation in support of the work of Mercy Corps and CFPA (China Foundation for Poverty Alleviation) to get supplies and relief to those affected by the earthquake and to help them through the process of healing and recovery. The tragedy in Yunnan Province is on the minds of many in the Apple community. Apple has over 6500 employees in China and Hong Kong as well as a growing developer community and deep ties to the workers in our supply chain who make Apple products. In this time of tragedy, our thoughts are with the victims and their families.

Tim

Cook says that Apple will be making a monetary donation to groups that provide relief efforts for those hurt by the earthquake and its ramifications. Reports indicate that the donation is worth 10 million Yuan, which converts to just over $1.6 million. Cook also notes that Apple has deep ties to the area as Apple has over 6500 employees in China, many third-party developers, and family members of supply chain personnel. Apple has also posted a message on its China homepage:


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Apple releases iTunes 11.3.1 with bug fixes for podcasts

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Apple has released iTunes 11.3.1 (Mac, Windows) for OS X Mavericks today with a bug fixes for subscribed podcasts not receiving updates and for podcast episodes lists becoming unresponsive while browsing.

iTunes 11.3.1 addresses a problem where subscribed podcasts may stop updating with new episodes and resolves an issue where iTunes may become unresponsive while browsing your podcasts episodes in a list.

The update is available in Software Update in the Mac App Store. The previous iTunes release, iTunes 11.3, brought iTunes Extras in HD to the Mac, and iTunes 12 is coming this fall with design updates for OS X Yosemite.

Apple today has also released a Digital RAW Camera support update with compatibility with the following cameras for the soon-to-be-discontinued iPhoto and Aperture apps: Nikon COOLPIX P340, Nikon 1 V3, Olympus OM-D E-M10, Olympus STYLUS 1, Panasonic LUMIX DMC-GH4, Sony Alpha ILCE-7S, Sony Alpha ILCE-5000, Sony Alpha ILCE-6000, Sony Alpha SLT-A77 II, and Sony Cyber-shot DSC-RX100 III.


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Apple seeds OS X Mavericks 10.9.5 build 13F12 to developers

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Apple today has provided developers with the second beta of the upcoming OS X Mavericks 10.9.5 release. The new build number is 13F12 and it is available on the Mac Developer Center and in Software Update in the Mac App Store for those running the earlier build. Apple asks developers to focus testing on USB, USB Smart Cards, Safari, Graphics, and Thunderbolt.


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Paul Deneve brings YSL’s Europe President and Retail chief into the Apple fold

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Apple has just made another significant hire from the global fashion industry: Yves Saint Laurent’s Europe President and Retail Head Catherine Monier. Sources say that Monier left the Paris, France-based fashion icon earlier this summer and that she started at Apple within the last few weeks. The sources added that former Yves Saint Laurent CEO Paul Deneve, who joined Apple last year to work on “Special Projects” under Apple CEO Tim Cook, was behind the hire and that Monier will work on Deneve’s team…


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Apple Store iPhone 5s screen replacements coming to Europe next week

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Earlier this week, Apple started replacing iPhone 5s glass screens in Apple Stores for the first time. But the catch is that the service is only available in the United States and Canada. That will change, though, next week. Sources say that the program will expand across Apple’s official retail locations in Europe as soon as Monday, August 11th. The pricing for the screen replacements will likely come in around the equivalent of $150. iPhone 5c screen replacements started across Apple’s locations earlier this year.


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Adobe developing Aperture to Lightroom migration tool, releases step-by-step transition guide

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Approximately a month after Apple announced it is discontinuing Aperture and iPhoto in favor of the new Photos app on OS X Yosemite and iOS 8, Adobe is today taking advantage of the Apple shift with a couple of key announcements. First, Adobe has published a new website detailing the advantages of Lightroom over Aperture. More importantly, Adobe has released a comprehensive, step-by-step transition guide for moving from Aperture to Lightroom. The guide also includes some answers to frequently asked questions.

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It can be accessed here. Adobe has also announced that it working on software to bring a more automated transition experience:

At Adobe, we’re working on a migration tool to help you bring your photos into Adobe® Photoshop® Lightroom® from Aperture, but if you’re eager to switch before the tool is ready, this guide can help ease your transition. We recognize that this migration may be a challenging process and offer the following resources and methodology to help get you up to speed with Lightroom and provide a road map for successfully migrating your photos.

The first challenge is that the terminology, layout, and controls of the two applications are different. It’s a good idea to start processing photos in Lightroom and become familiar with it before you migrate your photos from Aperture. You can do so by taking some new photos, importing them into Lightroom, and then using Lightroom.

The new Photos app for OS X launches in early 2015, but despite Apple’s claims of significant functionality, a look at what Apple has shown about the app reveals that the functionality mostly mirrors what iOS 8 will gain in September. Adobe has also previously detailed some future Lightroom plans in order to appease professional photo editors.


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New Apple TV beta brings refreshed look with iOS-like icons and thinner text (Gallery)

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In addition to issuing updates to the iOS 8 and OS X Yosemite betas, Apple has released a new beta version of the Apple TV software. While earlier Apple TV betas did not bring more than new Family Sharing and iCloud Photos support, today’s update brings a refined look to the Apple TV Home screen. Taking cues from iOS and OS X, the new update brings completely redesigned icons to the Apple set-top-box and a new thinner font first introduced last year with iOS 7. A couple more images of the new interface are below:


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Apple releases OS X Yosemite Developer Preview 5 with Safari improvements, UI changes

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Apple this morning has released OS X 10.10 Yosemite Developer Preview 5. The new update brings various performance improvements and bug fixes. The previous Developer Preview brought some minor user-interface enhancements and significant speed improvements. Apple also released iOS 8 beta 5. We’ll be updating this post live with new discoveries as they are made. You can send us what you find to tips@9to5mac.com. You can find what’s new in this developer preview, below:


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Apple releases iOS 8 beta 5 to developers with Health enhancements, UI tweaks

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As expected, Apple has released iOS 8 beta 5 for the iPhone, iPad, and iPod touch to developers this morning. This update, like the past betas, includes various performance and bug fixes. The previous beta brought various minor user-interface touch-ups and a new Tips app to iOS 8. We’ll be updating this post as new discoveries are made in iOS 8 beta, and you can send us what you find to tips@9to5mac.com. You can find what’s new in beta 5, below:


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Apple hires Angela Ahrendts’ confidant & former Nike exec to lead social media efforts

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Apple is giving its social media department a significant shot in the arm this week. The Cupertino-based company has hired Musa Tariq, the former social media chief for both Nike and Burberry. At Nike, Tariq ran general social media marketing as well as social media partnerships with athletes across all Nike product platforms, and at Burberry he led “strategy and innovation” for social media…


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NFL Now app coming to Apple TV this month

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The NFL will be launching a new NFL Now service later this month, and it will be coming to the Apple TV with a dedicated application, according to an image of the app in testing taken by an NFL employee. NFL Now was introduced in January, and it is a personalized NFL content application with on-demand highlights, extensive archives, and news broadcasts. Here’s the NFL’s official list of content coming to the NFL Now app:


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Claimed next-gen iPad Air rear shell photos show redesigned speaker, recessed volume controls

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In June, photos of purported physical mockups for the next-generation iPad Air (the next full-sized iPad) appeared on the web showing a similar design to the current model, but with some tweaks. Closely mimicking the improved design, images posted to Weibo this weekend purport to show a next-generation iPad Air frame with a redesigned speaker, recessed volume controls, and a new microphone next to the camera lens (like on the latests iPhones and iPods).

The photos do not show us much else, but they do provide some additional confirmation that a new iPad Air is on its way, and that the new tablet will not look much different externally from the current generation. While the exterior will be mostly the same, customers can count on the next full-sized Apple tablet to rock the iPhone’s Touch ID fingerprint scanner and a faster A8 processor. The same Weibo poster of the above photos also recently shared an engineering diagram for the next iPhone:


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Apple & Beats use Siri and Pills to promote Dr. Dre’s celebratory party in new video ad

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Continuing today’s celebration of Beats officially becoming an Apple subsidiary, Beats’ official Twitter account has posted a fun video advertisement that uses Siri and the Beats Pill to promote the deal. The video pokes fun at a private Dr. Dre party, and perhaps this is some joke tied to Dre spilling the beans about the Apple deal in the weeks before the official announcement in May. The end of the video also appears to poke fun at Siri not always working properly.

https://twitter.com/beatsbydre/status/495363203740618752


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Angela Ahrendts continues debut tour with employee Q&A, New York City Apple Store visits

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New Senior Vice President of Retail and Online Stores Angela Ahrendts is continuing her Apple debut tour this week. The former Burberry Chief Executive Officer today toured through Apple’s many stores in the New York City area and she also held a question-and-answer session with select Apple Retail Store managers earlier this week week. Ahrendts today sent a memo with a transcript of some of the Q&A points to all retail employees, and a full copy of that transcript, sent in by a source, is below:


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Facebook tells its iOS users to continue expecting app updates every 4 weeks

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If you’re an avid Facebook user on the iPhone, iPad, and iPod touch, the social networking giant has some good news for you. In yesterday’s 13.0 update, Facebook informs users that app updates with speed and performance enhancements will be arriving every four weeks. That’s about monthly. New features and other enhancements will come along the way, Facebook says, and those changes will be noted appropriately. Facebook seems to want users to get the latest iOS app updates as soon as possible, so it is recommending that users enable iOS 7’s Automatic Downloads feature via the iOS Settings app. A couple of years ago, Facebook said it would be bringing new updates to its mobile applications every 4-8 weeks, but this marks the first time that Facebook is actively notifying users of this development approach. Facebook seems to have begun monthly updates around February, but at least we now know the company has no intention of stopping that pattern.


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Wikipedia app re-launches on App Store ahead of iOS 8 integration

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The popular online service Wikipedia has re-launched its iOS app with a new native version that features editing and an offline mode. The free app has some unique features other than browsing through Wikipedia entires, as Wikipedia tells us:

  • Fastest way to get into the content. Other highly-rated unofficial free iOS apps have hurdles to access the content. Either downloading some content, or just simply not being able to dive right in to it. That doesn’t happen with the official app.
  • You can edit with this app, unlike other unofficial apps. And you can do it logged out, if you choose.
  • Wikipedia Zero for developing and emerging countries. If you’re on one of the participating operators, you can use Wikipedia free of data charges.

Wikipedia also shared some other important features:


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