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Avatar for Sarah Guarino

Sarah Guarino

@sarahg1113
I have been using Apple products for over ten years.  My first Mac was a 14″ Late 2004 iBook with a 1.33 GHz Power PC processor, 60 GB hard drive, and 512 MB of RAM.  Now, I write and work on a 15″ Mid 2010 MacBook Pro with dual core 2.4 GHz i5 processors, 500 GB hard drive and 8 GB of RAM.
I currently have a 16 GB iPhone 4S, a 32 GB iPad 2 Wifi Model, a third-generation Apple TV, a 8 GB fourth-generation iPod Touch, a fourth-generation iPod shuffle, a seventh-generation iPod Nano, and a (rare!) @mac.com email address.

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How-to: Deal with the infamous Apple ID

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This is the third how-to in our new weekly series: 

One of the most common issues I hear about is forgotten Apple IDs. But this is not as simple as it sounds. Figuring out Apple ID details can involve finding out what the Apple ID username is, which Apple ID they should be using (if they have multiple), resetting security questions and answers, and resetting passwords.

Most people, if they have an iPhone, iPod Touch or iPad, are using their Apple ID on their mobile device. From there, if you go into the Settings App, you will be able to see your Apple ID.

Always double-check to see if you have two different Apple IDs: one for iCloud and one for iTunes and App Stores.  Under Settings, press iCloud. Make note of the email address listed in the account. To go back to the main Settings page, press the Settings arrow in the upper left hand corner. Then scroll down until you see iTunes and App Stores and press it. You now have three different possible scenarios:
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How-to: Change the email address associated with your Apple ID

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This is the second article in our new Saturday how-to series (see last week’s post about safely deleting an iCloud account)

It is highly recommended that you tie an active, valid email address to your Apple ID. The Apple ID is your login for Apple services such as iTunes, App Store, iMessage, and FaceTime.

By actually using an active email address for your Apple ID, you will receive important emails from Apple. Additionally, iTunes will email you whenever you purchase paid content from iTunes, including iBooks and Apps.

Apple will also email you if the password for your Apple ID was changed, someone tried using Find My Device, or your Apple ID was used on a brand new device.

It is important to track this information in order to stop an issue if someone has hacked your account. Keeping tabs on iTunes purchase alerts could also ensure that someone is not using your account to get their content at your cost…


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How-to: Safely delete an iCloud account from your Mac or iOS device

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This is the first entry in our new, weekly how-to’s column. Check back every Saturday for a new how-to:

First off, before we begin and actually discuss how to safely delete an iCloud account, we should discuss the different scenarios as to why you might need to delete your iCloud account off of your devices.

  1. If you are using the same Apple ID as a family member for iCloud, several different outcomes could result from this.  Odds are that your content got merged, and all of your personal information is mixed together. You are both getting frustrated that your contacts are disappearing because you each delete and re-add them and iCloud pushes the changes to both of you. You also might be getting each other’s iMessages and FaceTime calls. Or one of you is using and enjoying the features and benefits of iCloud whereas the other isn’t and is missing out on features like Backup to iCloud and Find my Device.
  2. The email address associated with the Apple ID you are using for iCloud is no longer a valid, active email address. In that case, you’ll need to change the email address associated with your Apple ID, which I will be discussing in next week’s article.

On an iOS Device, go into the Settings app and scroll down until you see iCloud. To delete the iCloud account from the device, just press the big red “Delete Account” button. To do this on a Mac, go into System Preferences and choose iCloud, the press the “Sign Out” button…


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