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Apple @ Work is a 9to5Mac series where Bradley Chambers looks at the latest trends and news with how the Mac and iOS are working in enterprise IT environments.

A new regular series from Bradley Chambers covering Apple in the enterprise

About Apple @ Work: Bradley Chambers has been managing an enterprise IT network since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade Wi-Fi, and thousands of Macs and iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments.

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Apple @ Work: Apple brings built-in recovery intelligence to macOS 26

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In my time with managing Apple devices in the enterprise, macOS has always been known for its reliability in terms of not getting to a state where it can’t boot, but even the most stable systems have the occasional bad day due to a software update issue, etc. With macOS 26, Apple introduced Recovery Assistant, a built-in utility designed to help when that happens. Instead of forcing users to boot into recovery mode and guess at what went wrong, Recovery Assistant automatically launches when the Mac fails to start, diagnoses the problem, and tries to fix it.

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Apple @ Work: SupportApp 3.0 brings new design, accessibility updates, and built-in configuration mode for IT teams

SupportApp 3.0

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

SupportApp has been one of my favorite free tools to recommend for IT teams who manage fleets of macOS devices. It gives IT teams easy access to the kind of system information that usually takes multiple steps to collect. With the new version 3.0, SupportApp undergoes a major redesign for macOS 26 (Liquid Glass), features improved accessibility, and introduces a new Configurator Mode that enables IT to build and test configurations directly within the app.

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Apple @ Work: Even in enterprise competition, the smartest companies know when to partner


Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.


I believe Apple’s rise as the preferred device for IT teams comes from its focused approach to solving real problems first, then building the tools that make it easy for companies to connect their entire stack and have everything just work. While some companies in years past built their ecosystems around lock in and doing everything, Apple built its enterprise strategy around integration. The new collaboration between JumpCloud and Google Workspace is the latest reminder that the future of enterprise IT is not about competition. It is about cooperation for the customer, even when you compete at the same time.

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Apple @ Work: Why Managed Apple Accounts and federated authentication are now essential for every enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Managed Apple Accounts are quickly becoming the foundation of Apple devices at work, and if your organization has not rolled them out yet, it’s a project worthy of your team’s attention heading into 2026. Back in my long-retired K-12 tech-focused days in 2012, Fraser Speirs and I talked at length about how identity management was the problem to solve in a cloud and multi-device world. Apple’s managed identity system has quietly become one of the most important parts of its enterprise story. What started as a way to manage App Store accounts for students and employees has evolved into a secure, scalable identity layer that connects everything in the Apple ecosystem with the tools IT already uses.

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Apple @ Work Podcast: SupportApp 3.0 makes remote Mac support even easier

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In this episode of Apple @ Work, Jordy Witteman from Root3 joins the show to talk about the latest updates to SupportApp.

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Apple @ Work: How Apple Vision Pro is helping redefine accessibility through non-invasive brain-computer interfaces

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Since its release, Apple Vision Pro has been discussed a lot in the context of entertainment and work, but its most meaningful long term use case might be happening in healthcare. A new clinical study from Cognixion is using Vision Pro to learn more about how people living with conditions such as ALS, spinal cord injuries, or stroke related impairments can communicate using a combination of brain signals, eye tracking, and AI.

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Apple @ Work Podcast: Google Workspace and JumpCloud partner to launch new cloud productivity solution for enterprises

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

In this episode of Apple @ Work, Greg Keller from JumpCloud joins the show to talk about their new collaboration with Google, IT in the AI era, and much more.

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Apple @ Work: Chrome’s new Extensible Single Sign-On support makes it a better Mac citizen for IT teams

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

The web browser is one of the most important apps on any Mac, especially in the enterprise. For most employees, it is where a lot of their work happens: Jira, SDFC, email, and other SaaS tools. For IT, that makes the browser both a productivity enabler and one of the biggest security surfaces to manage. Getting identity and access right inside the browser is now just as critical as securing the device itself. That is why Chrome’s new support for Apple’s Extensible Single Sign On framework is such a big deal heading into Q4. It gives IT a native, secure way to deliver seamless authentication for Chrome users on the Mac without adding much friction or complexity.

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Apple @ Work: CIOs say Apple is now mission critical for the enterprise

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

It began in 2020, and since then, Apple has steadily gone from the computer employees begging IT to support to a platform CIOs now consider as mission-critical. A new CIO survey shows Apple makes up 63% of endpoints in the enterprise today. 95% of IT leaders plan to grow their Mac purchases over the next two years. 73% are already running AI workloads on Apple devices. Apple Silicon, combined with end-to-end hardware and software, and strong price-to-performance, has led to an incredible run for Apple in the enterprise.

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Apple @ Work: Why Apple should cut the software update delay to 30 days

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has long given IT admins the ability to delay software updates across fleets as it has built out the modern device management stack. The idea made sense at the time because it gave IT teams time to test, validate, and make sure nothing broke before updates hit thousands of devices.

The world has changed though. Security risks move faster, attacks are smarter, and the 90 day window Apple still offers feels outdated. As Apple has made the yearly updates more reliable in terms of not breaking things, I think it is time for Apple to rethink the balance and cut that maximum delay down to 30 days.

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Apple @ Work: Apple Configurator remains IT’s hidden superpower in the age of zero touch deployments

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has built a world for IT where zero-touch deployments are the defacto default. Most devices arrive sealed, are unboxed by the end user, and are configured automatically through device management services. For many IT teams, that is the dream scenario they have always wanted. In education and retail, there are still plenty of times when a hands-on macOS app for deployment can be just as valuable. That is where Apple Configurator for macOS continues to matter.

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Apple @ Work: Live Translation with AirPods could reshape global business communication

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple Intelligence has been largely underwhelming to most people thus far. That said, I believe that a killer use case has arrived, and we’re vastly underestimating its long-term impact. That feature is Live Translation. It is easy to dismiss it as a travel gimmick, but I think it could become one of the most important business tools Apple has ever shipped. When AirPods can handle real-time translation with nothing more than an iPhone in your pocket, the way global teams collaborate starts to look very different.

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Apple @ Work: Emory’s first all-Apple hospital and Epic Mac app highlight company’s growing healthcare role

Emory Apple

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple’s footprint in the enterprise has steadily expanded, but healthcare is where the impact can feel the most personal. At Emory Healthcare, Apple devices are now the foundation of care delivery. Emory Hillandale is the nation’s first hospital fully powered by Apple products, with Macs, iPads, iPhones, and Apple Watches deployed throughout the hospital to run Epic Hyperspace and support patient care. One of the most important aspects of this rollout is that Epic is now a native macOS app.

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Apple @ Work: AI driven phishing scams show why identity security must be a priority for Apple fleets

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Starting around 2012, I told anyone who would listen that identity was the key problem for IT. I’ve been proven right, and companies have built great solutions in the years since. That does not mean it is a completely solved problem, though. Cisco Duo’s 2025 State of Identity Security report highlights that the risks are growing faster than many IT teams are prepared to handle. AI-driven phishing, identity spoofing, and internal leaks are forcing companies to rethink authentication and access. What was once an afterthought in infrastructure planning now must be treated as a core security function from the beginning, especially for Apple fleets.

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Apple @ Work: Apple says it’s past time to get serious about Declarative Device Management

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple has been building toward Declarative Device Management for a few years, but at WWDC 2025 earlier this summer, it became clear that the transition is over. DDM is not a future concept or an option for Apple fleets. It is now how Apple expects organizations to manage updates, apps, and policies across iPhone, iPad, Mac, Apple TV, and Vision Pro. This is a technical and mental change and a vendor litmus test for IT teams. If your device management provider is not fully committed to DDM, Apple just gave you a reason to start planning your transition and the tools to do so.

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Apple @ Work: How EasyLAPS secures local admin accounts on macOS

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple IT teams have long struggled with the balance between local admins accounts on macOS and static or shared passwords across multiple devices. On one hand, these accounts are generally needed for updates, troubleshooting, and device recovery, but on the other, a static or shared password across multiple devices is a security problem waiting to happen. If someone leaves, you really should update them, but I suspect this often doesn’t happen. EasyLAPS aims to solve that problem by automatically rotating and securely storing each Mac’s local admin password in your device management system (more on how later). It’s a set-it-and-forget-it approach that removes one of enterprise Mac deployments’ most common weak points.

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Apple @ Work: SAP updates Privileges with new tools for managing admin rights on macOS

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

For many Mac admins, the ideal balance between security and productivity comes down to how you handle local admin rights on your fleet. Too much access creates risk. Too little access creates daily annoyance. Apple has done a great job of making it so you can operate as a Standard User day to day, but there are times when local admin rights are needed. SAP’s Privileges app has been a popular way to thread that needle by letting users elevate themselves to admin status when needed, and then return to a standard user when they are done. It gives IT teams more control while giving end users the ability to solve their own problems without waiting for a help desk ticket to be approved.

With the release of Privileges 2.4, SAP is adding new tools that make it even more flexible and reliable in enterprise environments.

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Apple @ Work: Macs, AI, and the blind spot in enterprise security

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

As someone who had the only Mac in the company I worked for 20 years ago, it’s been a fun journey to see Apple grow so much in the enterprise, particularly the Mac. Macs have quietly become the go-to device for a lot of modern knowledge work, and with that comes a growing reality as AI functionality becomes baked into everything. AI tools are everywhere. Some are built into apps employees already use. Others show up through the browser or get installed without any oversight. Frankly, AI usage is the biggest examples of Shadow IT I’ve ever seen. Most of these tools are completely invisible to IT.

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Apple @ Work: Apple won’t fix enterprise macOS backups, but Backblaze will

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Time Machine still works great. It’s one of those Apple features that quietly does its job, but it also feels like something from another era in terms of technology. It was built for a time when people backed up to a local drive under their desk or a shared volume down the hall at the office. That’s not how modern businesses work anymore. If Apple wanted to support the enterprise, Managed Apple Accounts would come with built-in cloud backup. That doesn’t exist. Apple hasn’t built it. So, companies like Backblaze are stepping in to solve the problem that Apple won’t.

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Apple @ Work: Device Management Service migration is going to elminate vendor lock-in on Apple fleets

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Migrating between Device Management Services (DMS) usually involved full device wipes, custom scripts, and hoping everything re-enrolled properly. Some vendors leaned into that pain. They’d offer bargain pricing in year one, then quietly ratchet it up over time. Because what were IT teams going to do? Switching DMS (previously MDM) vendors meant hours of manual work or rebuilding devices from scratch, and employees really wouldn’t see much difference.

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Apple @ Work: Why MDM isn’t enough to succeed with Macs

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

It’s time to retire the idea that “MDM is all you need.” We are past that with Apple in the enterprise. What we need now is a shift in mindset. Pushing configuration profiles and deploying apps to the Mac is just a piece of a larger puzzle to making Apple the best endpoint in the enterprise. The real work happens when you start thinking about the entire service portfolio around Apple devices. That’s where success with Apple in the enterprise happens.

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Apple @ Work: Apple makes Managed Apple Account transitions easier for IT at scale

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Apple waited a long time to roll out Managed Apple IDs (now known as Managed Apple Accounts), and in the process, it created a problem that’s now deeply embedded in many organizations. For years, employees used personal Apple IDs with their work email addresses, because there wasn’t another option. IT teams had no visibility, no control, and no good way to untangle the mess. That all started to change a few years ago, but with WWDC 25 and the fall software updates, Apple is finally giving IT visibility into solving the problem.

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Apple @ Work: Device management migration arrives with iOS 26 and macOS 26

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

One of the biggest upgrades in Apple’s 2025 fall releases for IT administrators is automating migrations between device management services. Before this update, switching platforms meant a lot of manual work, scripting, edge cases, and user disruption. With iOS 26 and macOS 26, Apple now supports direct migrations without wiping devices or losing app data. For IT teams that work with Apple, this is a huge win.

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Apple @ Work: Passkey portability is finally here in iOS 26 and macOS Tahoe 26

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.

Passkey technology has been a “gradually, then suddenly” shift in my daily life. I was hearing about it for years, then a few sites supported it, and now it’s more likely than not that a new site will support it. It’s one of the easiest security upgrades you can make at work and at home. With Apple’s upcoming fall release, it’s getting even better.

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