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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

[Photos of disabled phones] Comment: Apple needs to publicize its store device security measures to deter robberies

disabled phones

Update: Photos (above) are now surfacing of disabled phones stolen from Apple Stores by looters acting under the cover of protests at the killing of George Floyd. It is also reported that camera permission is enabled, suggesting that Apple would be able to remotely take photos from either front- or rear-facing cameras.

I’ve seen a couple of pieces recently on what appear to be increasingly frequent snatch-and-grab robberies of display devices from Apple Stores.

One thing stood out for me: neither author appeared aware of the security measures Apple takes to render stolen display devices useless. And if tech writers don’t know about them, it’s guaranteed that thieves don’t either …


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Apple temporarily closes US retail stores in wake of widespread looting and protests

Apple has temporarily closed the majority of its US retail stores for the safety of employees and customers as protests sparked by the death of George Floyd in Minneapolis continue to spread across the nation. Numerous Apple Stores from coast to coast have been targeted by looters, damaged, or preemptively secured and emptied of sales floor merchandise to deter damage.


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More than half of all Apple Stores worldwide have reopened

Throughout most of March and April, all but 52 Apple Stores in Greater China were temporarily closed in response to the COVID-19 pandemic. Apple hadn’t operated a retail fleet that small since January 2003, when the company opened its 52nd store, located in Pasadena, California. As of today, more than half of all Apple Stores worldwide have reopened in some capacity.


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COVID-19: How do Apple Store procedures compare to other leading retailers?

On May 17, Apple detailed its retail store response to COVID-19 in an open letter written by SVP of Retail + People Deirdre O’Brien. The letter spoke of a commitment to care for store teams, customers, and communities. Apple has been recognized as an early leader in its actions to create a safe store environment. How does its response compare to other top retailers?


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Apple plans gradual reopening of US retail stores beginning next week

Apple is preparing to reopen a select number of retail stores in the United States next week. The company closed the majority of its 510 locations worldwide in the first half of March and has recently taken steps to restore critical support and service functions at a handful of stores across Australia, Austria, Germany, and South Korea.

🌎 Which Apple Stores Have Reopened?
Visit Our Interactive Tracker ▶︎


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