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Apple Retail

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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple releases new iPhone XS case and Apple Watch sport band colors, still no iPhone XR cases

Apple today has quietly released a new collection of colors for its iPhone XS silicone cases and Apple Watch sport bands. The new colors include Hibiscus, Mellow Yellow, and Pacific Green. Further, Apple has also started selling the new Nike Sport Loop colors that originally launched through Nike earlier this month.


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Apple holding ‘four days of special offers’ event for Black Friday through Cyber Monday

Apple is doing something a bit different for Black Friday this year. It is set to announce a four-day shopping event that stretches from November 23rd through November 26.

You can click here to add the shopping event to your calendar. The event is obviously centered around the US Thanksgiving holiday, but offers will be available in many regions worldwide.


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Gallery: Apple Champs-Élysées makes a grand debut in Paris

Top photo courtesy of Arnaud Ducoret

In a city known for style, Apple has made a fashionable contribution. Today in Paris, Apple Champs-Élysées opened as Europe’s most elegant Apple retail location and the best place in France to attend a Today at Apple session. 9to5Mac readers visited the new store and provided us with photos of the grand space to share.


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Third Street Promenade and Alderwood Apple stores reopen with Today at Apple upgrades

Two Apple retail stores returned to the Pacific coast today. Apple Third Street Promenade in Santa Monica, California and Apple Alderwood in Lynnwood, Washington both reopened with reimagined designs. The openings come just hours before Apple will unveil its newest flagship location in Paris which houses a towering Forum on the historic Champs-Élysées.


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Angela Ahrendts calls Thailand’s first Apple store ‘the fullest expression of everything that Apple’s doing’

Ahead of the grand opening of Apple’s first retail location in Thailand this Saturday, November 10th, a new interview has shed more light on Apple’s thinking and goals for the project. Following last week’s special event at The Brooklyn Academy of Music, Thai YouTuber Ceemeagain Chatpawee sat down with retail SVP Angela Ahrendts in Williamsburg to learn more about Apple Iconsiam.


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Redesigned Southlake, Texas Apple store now open in time for iPad Pro launch

Photos courtesy of Chase Hooper.

This morning in Southlake, Texas, Apple reopened its store in the Southlake Town Square shopping district with an all-new design. The grand reopening comes just in time for the release of new iPads and Macs on November 7th. Customers will recall that the store closed on March 4th of this year for renovations. Over the past eight months, Apple essentially rebuilt the store and massively expanded its footprint.


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How ‘Today at Apple’ is becoming an unsung hero that can’t be cloned

This week’s Apple event in Brooklyn introduced more than new Macs and iPads. Today at Apple, the company’s platform of in-store creative sessions, received a massive update. After launching globally 18 months ago, the results of Apple’s efforts are beginning to show in a big way. While new hardware and slick designs catch eyes, Today at Apple is becoming Apple’s most underestimated competitive strength in metropolitan areas and a powerful platform to feature upcoming creative talent on a local and global level. 


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Apple promotes creativity at upcoming Champs-Élysées store: ‘Open to your wildest ideas’

Apple is celebrating the upcoming completion of its newest retail location in France. A new webpage highlights creative sessions arriving soon in Paris. The flagship store was mentioned onstage yesterday by retail SVP Angela Ahrendts during the special event keynote in downtown Brooklyn. An earlier report had confirmed the store would open sometime in November.


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Gallery: Apple fans gather at stores around the world to watch today’s special event

Apple Park Visitor Center. Photo courtesy of Brian King.

Apple’s special event in Brooklyn this morning has wrapped up. Along with the introduction of new Macs, updated iPads, and a second generation Apple Pencil, Apple’s retail stores were also spotlighted. 60 new Today at Apple sessions were announced, and fans around the world gathered in stores for a special session where today’s keynote was streamed live from the Howard Gilman Opera House.


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Today at Apple adding 60 new sessions including Photo Walks, Design Labs, more

During this morning’s special event in downtown Brooklyn, Apple announced that its program of creative and educational sessions held at retail stores across the world will be significantly transformed. The program, collectively called Today at Apple, rolled out globally in 2017 and has become an essential part of Apple’s contemporary retail experience.


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Report cites fraud, bureaucracy, increased competition as key factors in slowed Chinese Apple retail expansion

While Apple continues to globally expand its retail footprint, Chinese stores have seen slowing growth over the past several years. A new report from The Information attempts to explain Apple’s multi-faceted struggle in China as legal issues, fraud, competitors, and high standards hamper rapid expansion.


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Remembering Apple Carrousel du Louvre, France’s first Apple store

It’s a bittersweet time for Apple fans in Paris. Apple Carrousel du Louvre, the company’s first retail store in France, just closed permanently after nine years of service and just two days of iPhone XR sales. While the announcement came as a disappointment to Parisian tourists and locals, a new store experience is just around the corner. In the meantime, we’ve taken a nostalgic look back to remember the famous store’s history.


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