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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple to test hybrid ‘Retail Flex’ work from home program for Apple Store employees

Apple

Apple is planning to test a new “Retail Flex” program later this year, giving retail employees the ability to work “some weeks at their retail store location and other weeks remotely,” according to a new report from Bloomberg. Those employees working from home would be assigned to working on online sales, technical support, and customer service.

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Readers celebrate Apple Tower Theatre with their favorite L.A. photos shot on iPhone

Apple Tower Theatre is now open in Downtown Los Angeles. To celebrate the grand opening of downtown’s first Apple Store and the premiere of a major historic restoration project, readers were invited to share their favorite L.A. photos shot on iPhone. Creative briefs challenged photographers with one question: What makes Los Angeles special to you?

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Today at Apple Creative Studios will connect youth with mentors and established artists

To celebrate the grand opening of Apple Tower Theatre in Downtown Los Angeles, Apple is launching Today at Apple Creative Studios, a global program debuting in Los Angeles and Beijing. The program will provide career-building mentorship to underrepresented communities through creative resources. The new flagship store will also host its own free Today at Apple sessions that explore music creation, songwriting, creative inspiration, and more.

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Bloomberg: U.S. Apple Stores will no longer require face masks starting this week

Apple will drop the mask requirements at a number of its retail stores and offices as soon as this week, according to a new report from Bloomberg. The report says that Apple has informed retail and corporate employees of this change. Retail employees will also not be required to ask maskless customers for their vaccination status.

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Today at Apple Youth Program sparks the creative energy of New York City artists

today at apple youth program

This spring, New York City youth from Brooklyn to The Bronx came together online to build creative projects, learn new skills from leading artists, and discover a passion for creative storytelling. Through opportunities made possible by Today at Apple, 39 young artists were given the tools and ideas they need to impact their communities.

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Before the Genius Bar: Behind the retail designs that paved the way for 20 years of Apple Stores

An Apple store within in a store in Japan circa 1999

When the first Apple Stores opened their doors twenty years ago this week, it wasn’t Apple’s first step into brick and mortar retail. Nearly four years earlier, Apple began a program to reimagine how Macs were sold. That desire to improve the customer shopping experience ultimately led to the Apple Store you love today.

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