iMessage

271 'iMessage' stories February 2012 - November 2013

Send texts, photos, videos, and audio messages — all from the Messages app

iMessage was announced by Scott Forstall at the WWDC keynote in 2011. When iOS 5 was released in October, it included a version of the messages app that had iMessage built-in. In early 2012, Apple announced that a new Messages app would be included in OS X Mountain Lion which was released on July 25, 2012.

By 2012, Tim Cook announced that over 300 billion messages had been sent using iMessage. In 2016, Eddie Cue announced that 200,000 iMessages were being sent every second. Apple also announced an App Store for the platform in 2016.

When Apple announced its messaging platform, mobile carriers were caught off guard as it took over SMS technology. One of the reasons it was initially so successful is that users didn’t realize they were using something new. The only visual change was that the messages went from green to blue. The box for typing message had a faint iMessage in the box before starting a message as well.

Since its release, Google has tried multiple times to create its own messaging service similar to iMessage, but it hasn’t been able to find the same success. Apple has been applauded for including end-to-end encryption in iMessage.

We use end-to-end encryption to protect your iMessage and FaceTime conversations across all your devices. With watchOS and iOS, your messages are encrypted on your device so that they can’t be accessed without your passcode. We designed iMessage and FaceTime so that there’s no way for us to decrypt your data when it’s in transit between devices. You can choose to automatically delete your messages from your device after 30 days or a year or to keep them on your device forever.

Third-party apps that use iMessage do not have access to participants’ actual contact information or conversations. iOS provides each app with a random identifier for each participant, which is reset when the app is uninstalled. iMessage and SMS messages are backed up on iCloud for your convenience, but you can turn iCloud Backup off whenever you want. And we never store the content of FaceTime calls on any servers.

In iOS 11.4, Apple released Messages in the Cloud. If you enable it, it keeps your entire message history updated and available on all your devices. If you purchase a new device, all of your conversations will be synced over as well.

Apple seeds a pair of OS X Mavericks updates internally

Mark Gurman Nov 6 2013 - 5:47 pm PT

10 Comments

Apple has seeded two software upgrades for OS X Mavericks internally, according to a source with knowledge of the upcoming updates. This person says that the updates are labeled as OS X 10.9.1 and OS X 10.9.2. The first update is expected to be released later this month, and it will serve as an update to squash bugs that accompanied the OS X 10.9.0 release of Mavericks last month. Many users have complained about issues relating to the Mail and iBooks applications, and Apple is preparing to release individual bug-fix updates for those apps in the coming days…

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Apple promoting its own stock iOS apps for popular App Store search queries

Jordan Kahn Oct 31 2013 - 8:22 am PT

4 Comments

Apple appears to have recently started promoting some of its own stock iOS apps on the App Store for search terms that would have previously displayed results from third-party developers first. As noted by MacStories, when searching for terms such as “browser”, “web”, “SMS”, “Movies”, “cloud, “Siri”, “internet”, and others on the App Store, Apple is now promoting some of its own apps and services such as Safari, iTunes, Messages, iCloud, and Siri as the first results.

The result for Apple’s apps aren’t typical App Store listings but instead provide users with a brief description and link to either “Learn more” or open the app. Clicking Learn More takes users to Apple’s website in Safari for more information on the app, while some listings, such as iTunes, allow users to tap “Visit iTunes Store” and automatically launch the iOS iTunes app.
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Apple lists countries where new iCloud Keychain feature is available

Mark Gurman Oct 25 2013 - 8:07 am PT

8 Comments

Apple has updated its support website with a new list of countries in which iCloud Keychain is supported. iCloud Keychain was announced at WWDC 2013 earlier this year, and the feature allows users to create complex passwords and sync them via iCloud to their supported devices. The feature also allows users to store their credit card information in order to make payment processing online a faster process. The feature launched earlier this week with OS X Mavericks and iOS 7.0.3. We will be publishing a thorough how-to guide for setting up and utilizing iCloud Keychain in the coming days. The full list of currently supported countries is available below:

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Apple releases iOS 7.0.3: iCloud Keychain, iMessage fixes, sensor fixes, Touch ID improvements

Mark Gurman Oct 22 2013 - 11:57 am PT

35 Comments

Apple has released a major iOS bug fix update called iOS 7.0.3, bringing iCloud Keychain, improved password management in Safari, the delay of the Slide to Unlock text on the Lock screen for Touch ID devices, iMessage fixes, and fixes for sensor calibration issues.

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Apple reiterates it cannot read user iMessages, has no plans to do so

Ben Lovejoy Oct 18 2013 - 4:53 am PT

10 Comments

Update: Fresh Apple statement added

The immunity of iMessages from government surveillance has been cast into doubt by QuarksLab security researchers presenting at the Hack in the Box conference in Kuala Lumpur.

A leaked DEA document had pointed to the impossibility of intercepting iMessages even with a court order, a point that was confirmed by an apparently categorical Apple statement:

Conversations which take place over iMessage and FaceTime are protected by end-to-end encryption so no one but the sender and receiver can see or read them. Apple cannot decrypt that data.

The researchers reverse-engineered the iMessage protocol and confirmed that the claim was true. However, they identified that Apple needed to hold the encryption keys on its own servers, and that simply by changing these keys, it could enable access to the message content.

They can change a key anytime they want, thus read the content of our iMessages.

The researchers were keen to stress that they do not believe Apple is doing, or has ever done, this – but rather that it could do so if the NSA or another government agency were to require it. Only messages sent after Apple changed the keys would be accessible.

Apple has since issued a statement to AllThingsD:

“iMessage is not architected to allow Apple to read messages,” said Apple spokeswoman Trudy Muller said (sic) in a statement to AllThingsD. “The research discussed theoretical vulnerabilities that would require Apple to re-engineer the iMessage system to exploit it, and Apple has no plans or intentions to do so.”

This is, though, merely a weaker version of its earlier statement. Then, it said it couldn’t read iMessages, now it is saying that it could, but it would require work and it has no intention of doing so. That Apple would not willingly do so was never in doubt: the point is that the NSA could force it to. A demonstration from QuarksLab is below:

[youtube=https://www.youtube.com/watch?v=EbqZnTKDVU0]

When the NSA PRISM story broke, it led to a raft of denials in what some security researchers say was carefully-crafted language. Apple, among other companies, was clearly unhappy about the secrecy imposed on it and gained permission to reveal some numbers on government requests for customer data. A meeting was subsequently held at the White House in which Tim Cook and other tech CEOs met with President Obama to discuss the issue. Details of the discussions were not made public.

Apple confirms some users experiencing iTunes Store outage

Zac Hall Oct 2 2013 - 12:01 pm PT

7 Comments

Some users may be experiencing difficulty making purchases on the iTunes Store, according to Apple’s system status page. We’ve heard mentions of issues beginning this morning, and Apple reports trouble starting around 1:30 PM EST. Game Center and FaceTime also experienced issues this afternoon, though the former may be somewhat difficult to notice.

https://twitter.com/iTunes/status/385474005626785792

Apple’s iMessage service has been suffering turbulence for days now, which is not reflected on the system status page as it may be limited to iOS 7 users. Apple told the WSJ it is working on a fix for its iMessage issues in a future software update and recommends a workaround in the meantime.
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iMessage issues? Apple says fix available in upcoming software update

Mark Gurman Oct 1 2013 - 7:53 pm PT

14 Comments

Over the past few days, several iOS 7 users have been reporting issues with sending and receiving iMessages. A quick (partially successful) fix has been to Reset Network Settings inside of the iPad, iPhone, and iPod touch Settings app. However, this mostly has only been working for outgoing iMessages.

Instead of sending as an iMessage, texts have either been reverting to SMS or just hanging without ever sending. Now, Apple has told the WSJ that it is aware of the issue and it is working on a fix for an upcoming software update:

“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

In the meantime, Apple is recommending that users contact AppleCare. We’re not so sure that will solve anything as this is clearly a software issue that Apple has acknowledged (in the same statement!) will be solved with an actual update. As our own analytics have shown, Apple is widely testing iOS 7.0.3, so perhaps this will be the release with the answers to our iMessage troubles.

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iOS 7 How-to: Blocking FaceTime calls, Phone calls, and iMessages

Sarah Guarino Sep 19 2013 - 5:56 am PT

17 Comments

Before iOS 7 it was rather inconvenient to block a phone number, and there was nothing built into iOS that would allow you do so. If you got phone calls from Telemarketers you can always register your number for free on the National Do Not Call Registry. If you wanted to block specific people, you had to contact your carrier to do so. For example, with AT&T, you can pay $4.99 per month per line to block up to 30 numbers with their Smart Limits. With Verizon Wireless, you are able to block up to five phone numbers per line with no charge. With Sprint you fill out a form on their website and it appears there is no additional fee.

Dealing with your carrier can be a rather tedious, and with the new iPhone, iPad, and iPod touch operating system, you no longer have to…

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‘Ping’ brings iMessage-like functionality to email

Scott Buscemi Sep 5 2013 - 8:00 am PT

4 Comments

iOS has seen its fair share of new email applications over the past few years. Most notably, Mailbox found itself overly popular and was eventually acquired by Dropbox. Now, a new mail app called Ping will take email another step forward by bringing in new features that are, by far, revolutionary.

The most notable feature is the iMessage-like responses: if you are emailing with another Ping user, it turns your email into a chat where each user can see when the other is typing and emails appear instantly.

The app also allows you to set custom notifications per contact, so you can know if you really need to dig into your mail app and respond quickly.

Ping will be launching September 18th, but you can reserve your spot today at PingApp.com. I’m betting this app will be much more successful than Apple’s Ping social network…

Ping reimagines email from the inside out with the following capabilities:

A smart, people-centric feed: Organize messages by people and groups of people, then everything else (subscriptions, newsletters, etc.) so messaging history with each person and group is in ongoing, contextual streams, like chat. Emails from the most important people and groups are in one feed so you can immediately see what matters most, while subscriptions, newsletters and marketing emails are automatically filtered into a separate workspace.

A playful, easy interface: Communicate in a natural, dynamic environment with rich media sharing (personal photos, Web photos, video), voice recording, video chat, doodling and the all bells and whistles that make chatting fun. By eschewing the formal, antiquated letter format, unnatural terms like “Best Regards” are no longer a part of conversations with your colleagues or friends.

And, for the utility-minded, Ping offers:

Super real-time responses: Receive emails the exact moment they come in, seconds before you would using any native mobile email app. Users can even see when another person is typing, as you would with iMessage or chat.

Better notifications: Stop checking your phone every time it buzzes. Assign custom notification alerts for different types of messages and contacts, and keep it in your pocket.

Instant access to shared media: See all recent attachments and documents within a conversation by flipping your phone to horizontal view.

Snooze: Hit the Couch button to save messages for later.

Quick search: Find friends or conversations instantly with a universal search bar.

By supporting real-time messaging, document and photo sharing, voice and video calls, and more, Ping brings it all together, eliminating the need to use multiple apps to stay in touch. Ping syncs with desktop emails so chats, documents and media are stored right in your cloud, not in a separate app that wipes out your history when you stop using it. Ping solves the fragmentation issues associated with many messaging apps because it’s an open platform and is not limited to communication within the app itself.

Multiple Apple services down for some users, six hours and counting [update: back online]

Ben Lovejoy Aug 22 2013 - 3:42 am PT