Skip to main content

T-Mobile

See All Stories
T-Mobile outage

The Uncarrier

T-Mobile is the 3rd largest U.S. wireless carrier behind Verizon and AT&T. Owned by German parent company, Deutsche Telekom, T-Mobile has been using its “Uncarrier” marketing campaign to grow its market share since 2013.

With what seems like a good amount of success over the past few years, T-Mobile continues to announce new initiatives like discounted plans for seniors, Netflix included with service, and pushing competitors to bring back unlimited data plans.

As of April 29, 2018, T-Mobile has joined forces with Sprint and will now be re-branded to simply T-Mobile, with the Sprint brand completely going away.

Leaked T-Mobile ad hints at plans to cover ETF for switchers

Site default logo image

Say what you will about T-Mobile CEO John Legere’s audacious personality (no, really, I’m sure he won’t mind), but under his lead and the company’s Uncarrier campaign the carrier has made quite a few consumer-friendly moves with its policies.

In what the carrier is calling Uncarrier 4.0, the company is likely to announce plans to cover the early termination fees charged to customers switching from AT&T, Verizon, and Sprint during a contract.

That’s according to an ad which leaked and was later pulled. The ad (shown above) was first spotted by Droid-Life which reports the new policy will cover ETF fees up to $350 when you move at least three lines to T-Mobile…
Expand
Expanding
Close

With T-Mobile? AT&T will give you $450 to switch … kind of

Site default logo image

Photo: Fox

AT&T has announced incentives worth up to $450 for T-Mobile customers who switch to their service. The move is being made in response to T-Mobile’s Uncarrier offers, after AT&T recently said that it too expected to move toward separating device and service charges.

Proving the old adage that there’s no such thing as a free lunch, the deal of course comes with strings. First, $250 of that is the maximum you’ll receive in return for trading in your existing T-Mobile handset. To get the full $250, you’ll need a recent handset in good condition – in which case you’d almost certainly get more selling it privately … 
Expand
Expanding
Close

Report: Sprint wants to buy T-Mobile USA in 2014

Site default logo image

(via <a href="http://www.flickr.com/photos/jbtaylor/5725362250/in/photolist-9HVYJf-dUa6Vv-9p5wzz-dktAoT-8zr6jL-8niyxG-ahWGGU-ahWGHh-ahWGHm-ahWGH3-8oqttH-dnDryR-8nfrfD-9HFdUX-c83Cah-7JfazN-e2xr5t-bURuKH-e1kDuL-9MSHjY-adVi2Z-aptqJu-ccdK8C-bmKsbu-bURuWi-ccdKcf-ccdKi5-e1faCa-8SdCBv-8MmowQ-dMm3Uk-dMrBxA-fmgSPT-dFmKF4-dFmqQ4-cCuqoG-ccdKb9-e1eY4P-8jshhM-e1eYeV-9GDiuc-9GGb4A-9MSF1E-dLUyCK-8niyGq-8nixJY-8nfrBp-g2sFSy-g2t57H-9Tufzo-9Trpo6/" target="_blank">Flickr</a>)

Almost two years to date since AT&T pulled its bid for T-Mobile USA, rival carrier Sprint is reportedly preparing its own offer to purchase the fourth largest carrier in the US.

That’s according to a The Wall Street Journal report which claims Sprint is currently looking into regulatory concerns that could be voiced if the third largest US carrier acquired the company which runs the fourth largest US carrier.

Sprint hasn’t yet decided whether to move ahead with a bid. Going forward despite regulators’ concerns would be highly risky. Any pursuit of a bid by Sprint could be aimed at testing antitrust officials’ reaction to a deal, and a bad reaction could put an end to the effort.
Expand
Expanding
Close

iPhone 5s undisputed king at all four major U.S. carriers ever since launch

Site default logo image

The iPhone 5s has retained its status as the best-selling smartphone at the four tier-1 U.S. carriers for the third month running, with the iPhone 5c taking third place after the Samsung Galaxy S4.

Data from Canaccord Genuity showed that the iPhone 5s has topped the sales charts at AT&T, Verizon, Sprint and T-Mobile every month since launch, reports AllThingsD.

“Our surveys indicated continued strong sales of the iPhone 5s, as it was by far the top selling smartphone at all four tier-1 U.S. carriers and at most channels where the smartphone launched globally,” analyst T. Michael Walkley explained in a note to clients. “Our surveys also indicated steady iPhone 5c sales with the smartphone’s color options and more affordable price point proving popular with its intended audience” … 
Expand
Expanding
Close

Get your subsidized iPhones while you can – AT&T says the deals can’t last

Site default logo image

AT&T’s CEO Randall Stephenson told investors yesterday that with smartphone penetration approaching 90 percent, the existing business model – where carriers sell highly-subsidized smartphones to drive demand – will have to change.

When you’re growing the business initially, you have to do aggressive device subsidies to get people on the network. But as you approach 90 percent penetration, you move into maintenance mode. That means more device upgrades. And the model has to change. You can’t afford to subsidize devices like that.

Many U.S. iPhone buyers don’t realise the true cost of their handsets, as carrier subsidies mean they typically pay no more than $200. The full retail cost of those handsets, however, ranges from $549 for a 16GB iPhone 5c to $849 for a 64GB iPhone 5s. The balance is paid by the carrier, then clawed back through the contract payments … 
Expand
Expanding
Close

T-Mobile eliminates down payment on new 16 GB iPhones for holiday shoppers

Site default logo image

T-Mobile has announced that they will no longer require a down payment on certain iPhone models during the holiday season. Specifically, customers will no longer have to pay anything when purchasing a 16 GB iPhone 5s or 5c. Several iPad models—the 16 GB Air, mini, and Retina mini—are also available for no money down, though that seems to be their regular price. Monthly payments on these devices ranges from $17-$26.

This deal is available both in physical T-Mobile stores and through the carrier’s online store starting on December 11th. This special price is only available for a limited time, though the carrier hasn’t given an official ending date. The full press release is below:


Expand
Expanding
Close

AT&T launches ‘Mobile Share Value Plans’ with notable monthly savings for BYOD customers, 18-month Next option

Site default logo image

AT&T has launched a new initiative called Mobile Share Value Plans that is designed to save customers money on their monthly AT&T mobile phone service bills. The following changes are specifically for the Mobile Share program, which allows devices to work under the same AT&T account and share data, talk, and text plans. Similar to T-Mobile’s “un-carrier” approach, the new AT&T plans separate the cost of the device hardware completely from the monthly service charges:


Expand
Expanding
Close

T-Mobile, regional carriers offering iPhone 5s and 5c for $0 down on Black Friday

Site default logo image

Update: It turns out this deal doesn’t provide much of a savings in the long run. T-Mobile is raising the monthly installment from $20 to around $27, so while you won’t have to put any money down up front, you’ll still be paying off the full cost of the device over the 24 month installment plan period.

According to a leaked internal memo posted by TmoNews, T-Mobile is going to be dropping the upfront price of both the iPhone 5s and 5c to $0 down on its usual instalment plans for Black Friday. That cuts the usual down payment for the iPhone 5s down from $149 and the iPhone 5c from $49. The deal will officially kick off on Friday and last through Sunday, but the report notes that “a select number of stores will be accepting orders from Thursday evening.” After getting your iPhone for $0 down, you’ll pay around $20 a month for 24 months on T-Mobile instalment plans.

Some regionals carriers are also gearing up for big discounts this Friday. Appalachian Wireless announced it will offer the 16GB iPhone 5, 5C or 5S for a penny on contract today only and nTelos will also have the iPhone 5c for $0 on Friday. Appalachian is also advertising the penny deal for Black Friday on its site, but no word if iPhones will be included after today. T-Mobile definitely beats Walmart’s best deal with the iPhone 5c for around $45 on contract, but we’re thinking other retailers and carriers might announce iPhone discounts for Black Friday too.


Expand
Expanding
Close

Site default logo image

Anticipated Retina iPad Mini shortages take effect as carrier dates slip

Photo: slashgear.com

Analyst predictions that the Retina iPad Mini would be in short supply in the run-up to the holidays appear to be confirmed by slipping dates for the cellular models at carriers, reports CNET.

Verizon, AT&T, and T-Mobile are all back-ordered on the cellular version of the Mini Retina, with Verizon’s date now slipping to December 2.

Last week, Verizon had been saying November 25. And the carrier isn’t saying when the device may arrive in stores, according to a company spokesperson. T-Mobile is now showing the Mini Retina back-ordered 6-8 weeks. AT&T is saying 21-28 days for orders to ship.

Apple made store purchase of the new iPad Mini exclusive to personal pickup, though availability of cellular models currently looks very poor. Apple is currently quoting availability of 5-10 days for all four major US carriers for iPad Minis ordered from its own website.

The Retina iPad Mini was well-received in reviews and is expected to be a popular holiday gift.

Site default logo image

9to5Toys Last Call: iPad Air winner announced, 20% off iTunes, iPhone 5 for $370, iOS freebies, more

Be sure to follow 9to5Toys to keep up with the best gear and deals on the web: Twitter, RSS Feed, Facebook, Google+

Today’s can’t miss deals:

Thank you to everyone who entered the iPad Air / SlickWraps Giveaway! We were absolutely blown away by the response we received. The winner has been contacted via twitter direct message. If you didn’t win, keep tabs on 9to5Toys all month long as we will continue to hold giveaways as we lead up to Black Friday.

Veterans Day Special FREE T-Mobile PrePaid SIM Card, use it for $30/month unlimited Data/Text plan


$50 iTunes gift card for $40: Save 20% on apps, music, movies, books, more

Virgin 10% off iPhone 5 + $35 credit yields prices starting at $370 and $30/month unlimited data plans.

Game/App Deals: PS Vita Wi-Fi: $160 shipped (Reg. $200), iOS freebies, Breaking Bad seasons 1-3 $9.99 each, more

Other great deals from today:

The best deals that are still alive:

New product announcements & reviews:

T-Mobile sold more tablets on iPad Air launch date than the entirety of last quarter

Site default logo image

We haven’t received any official numbers on Apple’s launch of the iPad Air last Friday, but today T-Mobile is offering a little bit of insight into how its first iPad launch went. T-Mobile tells AllThingsD that it sold more tablets on iPad Air launch day last Friday than it managed to during the entire last quarter.

The boost in tablet sales on iPad Air launch day could have been helped along by the carrier’s new offer of 200MB of free data with all tablets, including iPads. There was a bit of confusion around the deal and whether or not customers required a paid plan to access the data, but T-Mobile has since clarified that the offer is available to all customers:
Expand
Expanding
Close

Site default logo image

T-Mobile sells 550k iPhones in Q3, 10% of total smartphone sales

While T-Mobile didn’t disclose specific iPhone numbers in its Q3 earnings report this morning, BTIG analyst Walter Piecyk has followed up with numbers from the company’s conference call. According to T-Mobile, iPhone sales accounted for almost 550k units, or 10% of its total 5.6 million smartphone sales including pre-paid and MetroPCS branded devices. Piecyk notes that number is around 15% of the carrier’s post-paid smartphone sales under its own brand, which is down from approximately 950k last quarter. T-Mobile confirmed the numbers in a statement to AllThingsD:

Sales of iPhones represented about 15 percent of T-Mobile-brand smartphone sales, CMO Mike Sievert said. T-Mobile sold about 3.6 million smartphones under its own brand, meaning it sold about 540,000 iPhones in the quarter.

T-Mobile today reported that it sold a record 5.6 million smartphones during the quarter, which includes sales to prepaid customers, accounting for around 88% of total phone units sold. The carrier didn’t have much time to sell the new iPhone 5s and 5c in its third quarter as the devices launched late in September, but the company did make a point of noting that it launched the new iPhones at “very attractive introductory prices of $99 down and $0 down” in its earnings release today. Piecyk notes how that compares to the other guys in Q3:

[tweet https://twitter.com/WaltBTIG/status/397743765474930688]
Expand
Expanding
Close

T-Mobile CEO says free 200MB of iPad data has ‘no exceptions/strings attached’ unless already being a T-Mobile customer is considered a string

Site default logo image

Update: In a back and forth with a reporter over Twitter last night (below), Legere confirmed what many of us had found out through the website and online: You need to be a T-Mobile customer to get the 200mb of free data.

Back on the announcement date of the new iPad Air and iPad mini with Retina display, many potential iPad with Cellular users were excited to see that “un-carrier” T-Mobile USA would be offering 200MB of data per month at no charge.

However, several readers and tipsters today noted that when trying to purchase a T-Mobile-optimized iPad Air, the carrier would actually charge $10 per month for that 200MB of data. The exception was apparently for subscribers to voice smartphone plans on T-Mobile; these customers would be credited back the $10 of data each month.

Now, T-Mobile CEO John Legere has responded to this mixup by noting that there are “no strings attached.” He calls the charges an “executional mistake” and notes that the situation will be corrected…


Expand
Expanding
Close

iPad Air now available in the U.S. through Apple’s Online Store and carrier websites, shipping November 4th

Site default logo image

The Apple Online Store has just come back online after about two hours of downtime in preparation for the iPad Air launch in the United States. All four major carriers are also offering the fifth-generation iPad on their own stores.

The iPad Air is the newest version of Apple’s iconic tablet. The latest model features the same 64-bit A7 processor found in the new iPhone 5s, improved cameras, and a new form factor that’s thinner and lighter than the previous generation. It ships with Apple’s new iOS 7 software. Pricing starts at  $499 for the Wi-Fi model with 16 GB of storage and goes up to $929 for the 128 GB LTE-equipped model.


Expand
Expanding
Close

Site default logo image

1.4M iPhone sales help Sprint into profitability, but carrier still squeezed in the middle

Sprint has reported a move into profit, posting a Q3 profit of $383M, contrasting with a $767 loss in the same quarter last year. The carrier reported that it sold 1.4M iPhones, representing 28 percent of its total smartphone sales of 5M.

While its decision to start carrying the iPhone clearly helped it reduce defections to other carriers, it still reported a net loss of 313,000 customers in the quarter. CNET reports that the carrier appears to be finding itself squeezed in the middle, between Verizon and AT&T at the top end and T-Mobile at the bottom.

But as the nation’s third-largest carrier by subscriber, Sprint finds itself in a bind. The company can’t compete with the reach and resources of larger Verizon Wireless and AT&T, which are locking up the high-end, premium customers. But on the low end, T-Mobile has gotten more aggressive with one promotional offer after another and now boasts an LTE network that covers more areas than Sprint.

Full results below the fold … 
Expand
Expanding
Close

T-Mobile to initially offer new iPads starting at $0 down, $26/month for Air, $22/month for Retina Mini

Site default logo image

T-Mobile has formally announced its new “un-carrier” strategy for the just-introduced Apple iPad Air and iPad mini with Retina display. While the Cellular-capable iPads normally cost an extra $130 over the upfront WiFi-model purchase price, T-Mobile will be offering the new tablets at $0 down. T-Mobile says that this is introductory pricing, and it is unclear when the price points will raise for T-Mobile customers…


Expand
Expanding
Close

Why iPhone longevity means iOS carrier activation share doesn’t resemble sales

Site default logo image

There was a lot of confusion yesterday when Verizon’s results were discussed, with more than one commentator confusing activations and sales. For the record, what Verizon announced was that 51 percent of its activations were iPhone, not 51 percent of its phone sales.

If you doubt the importance of this distinction, I have one word for you: T-Mobile. As of 11th April, the carrier had two million iPhone activations. Its iPhone sales as of the same date? Zero: T-Mobile didn’t start selling iPhones until the following day.

The difference between the two numbers is particularly dramatic with high-end handsets like the iPhone … 
Expand
Expanding
Close

Site default logo image

J.D. Power continues to find iPhone rates top in smartphone satisfaction

J.D. Power released its second Wireless Smartphone Satisfaction Study for the year and continues to find Apple leading the charts.

While Apple has topped this chart ten consecutive times in the last five years, AT&T has proved it can maintain its lead in overall carrier customer satisfaction we reported earlier this year. Sprint, T-Mobile, and Verizon Wireless trail AT&T in customer satisfaction overall, but among iPhone users specifically Verizon is most prized.


Expand
Expanding
Close

Site default logo image

T-Mobile sunsets grandfathered plans with new rates due to ‘complexity’

Blame it on ‘unnecessary complexity’, but T-Mobile revealed today plans to move customers still using paying old rates to updated plans in an effort to reduce the number of plans it services (via TmoNews).

The Uncarrier is set make these changes starting next month and will give customers until February 2014 to choose new plans before imposing fees for users on grandfathered plans.

For T-Mobile’s part, the carrier offered the following statement:

Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price.

News of T-Mobile’s plans originally surfaced when one customer posted the letter seen below to an online forum:
Expand
Expanding
Close

iPhone 5s takes top slot from Samsung Galaxy S4 at U.S. carriers; good showing by 5c too

Site default logo image

The iPhone has long been the best-selling phone on AT&T, but the Samsung Galaxy S4 has for some time held that slot at Verizon, Sprint and T-Mobile, with the iPhone 5 in second place. No more. September sales figures from Canaccord (reported in Fortune) show that the iPhone 5s now has top billing on all four major U.S. carriers, with the iPhone 5c also beating Samsung on AT&T and Sprint. While the news isn’t unexpected, the numbers do seem to put the lie to one rumor … 
Expand
Expanding
Close

Conan mocks gold iPhone 5s shortages with return of the ‘VP of Gold’

Conan mocked the gold iPhone 5s when it was originally unveiled, with ‘Raffi’ taking center stage in the video. Now, Raffi is back in Conan’s amusing take on the gold iPhone 5s shortages. As well as being highly entertaining, the parody does highlight a real problem with iPhone availability. Shipping times for the gold iPhone consistently stretch into the holidays at T-Mobile, AT&T and Sprint in the US, with similar delays mirrored around the world.

But Raffi’s got you covered…


Expand
Expanding
Close

Site default logo image

Sprint reportedly to join monthly phone hardware payments craze on iPhone launch day

Sprint is readying its own program that allows customers to roll in the cost of phone hardware in their monthly bill, according to CNET. Sprint’s program is reportedly called One Up, and it works in a similar fashion to the recently launched AT&T Next, T-Mobile Jump, and Verizon Edge initiatives.

All of the carrier programs principally work the same, with a few nuanced differences. Sprint’s One Up lets customers pick up a phone with no money down and pay for the device in 24 monthly installments. A phone that costs $649.99, for instance, will cost $27 a month (with the difference tacked on to the 24th payment). If a customer leaves the service early, that person is on the hook for the balance of the device cost, due the following month.

Unlike with a typical U.S. carrier contract, Sprint’s new program (like those from the other U.S. carriers) will allow customers to upgrade to a new device every year. The (subsidized) cost of the phone will be divided up into 24 installments and added to the customer’s monthly bill. A customer can trade-in that current hardware towards the new phone that they would like to upgrade to.

Notably, the new Sprint One Up program is claimed to launch on September 20th, which just so happens to be the launch date of the new iPhone 5s and iPhone 5c.


Expand
Expanding
Close

What you need to know about pre-ordering the iPhone 5c from major carriers and stores

Site default logo image

While it appears there will not be any preorders available for the iPhone 5s, many retailers and carriers are announcing their iPhone 5c pre-order plans. Starting tonight at 12:01 am Pacific Time tonight, you’ll be able to place your pre-order directly with Apple and have it delivered right to your door on the 20th – as long as you’re able to beat out the other customers (potentially millions) to the punch.

As a result, it may be better to work out a pre-order with a carrier or retailer as the demand could be much more sporadic, as it has been in past years. On the other hand, these outlets usually receive less stock and Apple supplies their own stores more quickly than they do for third-parties. We’ll be watching the shipping times as these pre-orders roll out so check back frequently.

Below you will find all of the current announcements, but you should definitely also take a look at how to get the most money for your current iPhone:


Expand
Expanding
Close

T-Mobile offering $0 down on iPhone 5c, $99 down on iPhone 5s with monthly installment plan

Site default logo image

Following announcements from Walmart, Radioshack and others, T-Mobile is the latest to announce availability of Apple’s recently unveiled iPhone 5s and iPhone 5c. We already know the two devices will be landing on all of Apple’s major US carrier partners (as well as in a handful of other countries on Sept. 20, and T-Mobile confirmed today it will be kicking off preorders for the 5c on September 13, the preorder date previously announced by Apple. The real news here is that T-Mobile’s new Uncarrier plans mean that the iPhone 5c will sell for $0 down with the $528 price tag paid through 24 monthly installments of $22. It will also offer the iPhone 5s for $99 down and 24 monthly payments of $22.91 to make up the $649 retail price.

As a reminder, Apple and most of its partner will sell the new iPhone 5s for $199 on contract and the new iPhone 5c for $99 on contract (for the 16GB models). T-Mobile’s full retail price works about to around the same as Apple’s, but it’s 5c price is a little lower than the $549 Apple is listing. That doesn’t mean we won’t see lower prices on the device at launch. Walmart already announced that it will soon begin accepting preorders for the 5c at $79 on contract and the 5s at $189.

Apple’s new iPhones will also become available in Australia, China, Canada, Germany, France, Singapore, the UK, and Japan later this month on September 20.