Apple @ Work

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Many of you know me from my writing here at 9to5Mac. I post a few articles each week that are mainly opinion, but in my day job, I run IT for a school in Chattanooga, TN. Over the next few weeks, I’ll be working through a few tips, tricks, and workflows for best practices with device management for the Apple-focused organization.

Today, I’m happy to say that we’re kicking it off with a brand new webinar on the top mistakes that Apple IT managers make. In this video (below), I work through each mistake and explain why it’s a problem.

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Since March of 2018, I’ve written a weekly column called Making the Grade covering Apple in K-12 education. A lot of the content I’ve wanted to cover has leaned a little into the enterprise (corporate world), so I’ve created a new column called Apple @ Work where I will talk about more enterprise content with how it relates to Apple. I will be moving Making the Grade to every other Saturday, with Apple @ Work publishing on the other Saturday.

In the first installment, I cover the Top 3 mistakes Apple IT managers make including a 25-minute webinar video available now (below).

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A common discussion this summer in the email lists and LinkedIn groups I am in is about the iOS and macOS betas. People who manage iOS and macOS devices have to be aware of what’s happening with beta developments during the summer as we prepare to verify compatibility with printers, external devices, and applications (local and cloud). While I don’t start with this process with beta 1, I will usually begin my “official” testing around the time of the public betas. I’ve been managing macOS and iOS for almost a decade, so I’ve learned a little bit about the process along the way. When you are deploying macOS and iOS on an enterprise level, here are my tips on when to deploy macOS Catalina and iOS 13 (including iPadOS 13).
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If you work in the enterprise IT market, there is a word you are hearing all of the time. It’s IoT or Internet of Things. It’s an all-encompassing term to describe devices that are connected to the network that are not end-user devices. IoT devices in the enterprise could be commercial HVAC controllers (think Ecobee, but for commercial heating and air), commercial camera and DVR systems (an enterprise-grade version of something like Arlo), water fountain filter sensors, or connected paper towel dispensers that alert someone when they are close to being empty. All of these products look great on paper, but I am concerned about the security of the devices, their ability to be managed, and their ability to be upgraded.

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